Thursday, September 5, 2013

SUCCESS RULE #45 - Negotiate

Many see negotiating as uncomfortable at best, something to be disdained at worst. We typically associate negotiating with sales involving big ticket items like homes and cars. The truth is you probably already negotiate with your boss and/or coworkers for time off, your professor/teacher for a better grade, your children to do their chores, with your spouse as to how you’re going to spend that refund check, or perhaps with that nice police officer who just stopped you for speeding. The bottom line is, there will come a time when you are going to need to negotiate for a car, a house, a new job offer, assignment, promotion, or pay raise. You don’t want to be nervous, unsure of yourself, or learning the ropes on a $30,000 car, six figure income, or an even more costly home. Practice instead on the small items. Start easy and go to a yard sale – or have your own.

When I travel I always negotiate for a free upgrade, additional services, or to have a fee waived, maybe even a free bottle of wine/meal, satellite radio or a tank of gas. Sometimes I don’t get it, many times I do. When your phone, cable or internet contract comes due, negotiate for a better rate (hint: if the first person you speak to can’t/won’t help, ask to speak with someone from the cancellation/retention department). Every year or two, I negotiate my banking and credit card fees. Buying new furniture, mattress, etc.? Ask for a free set of sheets, or free delivery.

With this said, this rule is about negotiating, not about how cheap you can be. It’s not about saving a few dollars; it’s the ability to influence others ethically to get what you want. It’s not about manipulation, which would lack character. It’s about influence – with character.

I bet you didn't realize there are scientifically proven ways to be persuasive. That's right, there's a science to it and the good news is it's easy to learn. Stick with me over the next several newsletters because you'll learn a little of the science and as a result - have greater success for it.

Be Extraordinary! When you’re not being extraordinary, be awesome instead.

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Monday, August 26, 2013

SUCCESS RULE # 44 - Be Tenacious!

Hello Success Rule Follower,

Once again my assistant, Cindy Lee, has written a very timely rule by pulling from her own background and success in life.  In this Success Rule, you can see how the definition of success is as individual as each of us.  Enjoy this glimpse into how tenacity can propel you toward success.

Anthony Tormey
Founder & CEO
Leader Development Institute

BE TENACIOUS!

Our last Success Rule, Don’t Let The Insecurities Of Others Affect Your Dreams, talked about how other people can affect your success.  What about how life affects your success?

In the mid 1980’s success was something I never thought I’d see.  At that particular point in my life, I was struggling with many things on many levels.  In an effort to regain some sanity in my life, I began seeing a counselor.  One of the roles of a counselor is to identify ones strengths and build on them. One assignment was for me to make a list of what I thought my strengths were.  My list was rather short.  The counselor, having known me for some time, started adding things to the list I had created.  One of those things was tenacity.  

Tenacity?  I wasn’t even sure what that was.  She explained that it’s like being an old bulldog with a bone.  No matter how hard you try to get it away from him that old dog isn’t giving up that bone.  She was right.  

Unable to work, I was recovering from major surgery, struggling with a divorce and custody hearings, financial issues, extended family problems, depression and the taking-one-step-forward-three-steps-back syndrome.  But, as the counselor pointed out, I was still taking that one step forward.

It was during that time period that I signed up for clerical classes and learned about the new technology of the word processor.  I brushed up on typing, filing, business math and whatever else would be useful in an office environment.  The one-step forward became two as I re-entered the work force.  I hung onto that bone and one by one, I overcame each of the obstacles that once seemed insurmountable.  

Learning as much as I could in each position I held, I moved up through different places of employment into various levels of management.  When technology advanced, I took night classes and continued to advance as well.  Feeling stagnant after eight years with one company, I picked up and moved across the state into to an entirely new field, never letting go of the idea that employment was a means to an end.  For me that meant someday not having to get up and go to work.

Today, I have a great husband, three grown children who have given me eight grandchildren; I work from home doing what I love and I choose not to let family opinion dictate my feelings. The ratio of steps has changed to many-steps-forward with the occasional one-step-back.  And, I continue to hang onto that bone!  Now my bone includes not giving up on the people I love.

When you feel like you are stuck in the three-steps-back mode, remember that you are still taking that all important one-step-forward.  Be that bulldog…and hang on to that bone! 
           


Cindy Lee

Executive Assistant Leader Development Institute