Thursday, June 5, 2014

Success Rule # 54 It’s Not About You
















Recently we observed Memorial Day. I hope you had the opportunity to enjoy it.  Maybe you were able to get outdoors; perhaps you traveled and spent some time with friends and/or family. But I also hope you found time to attend a Memorial Day event, perhaps took some time to share memories of a passed loved one who served or maybe just a private or shared moment of silence. If time just got away from you, there is always time right now or sometime soon. When I thought about the men and women who gave their last full measure, and those who continue to serve today, those who put it all at risk for you and me, it inspired today's Rule for Success – It’s not about me.


Success Rule # 54
It’s Not About You

There are hundreds, perhaps thousands of stories of men and women who, at the moment of choice in the face of certain death or personal injury, either consciously, or due to their character, said to themselves, “It’s not about me”, or did what needed to be done.  And so it is on this day, when people who know that I am a veteran come up to me and thank me for my service, I politely say, “On this day, it’s not about me”.

That in turn got me to thinking about how important that perspective is in life and our success.  We are not all on the front lines of combat where life and limb are at risk, but we are all on the front lines of life and when you want extraordinary success, you will do well to say to yourself, “It’s not about me”.

For success at home, think to yourself, “It’s not about me”.  Is it really that important that you do all you do for your child simply because it’s easier or you are in a hurry?  Does it become a test of wills, or do you slow down and let your 6 year old make their own bed?  Do you take time and volunteer with your son’s scout troop?  Although Dorothy and I have no children, we are both very close to our nieces and nephews.  This past winter I took a trip to Florida to spend some time with my family.  One day during the trip, I took my nieces and nephews, along with my brother and his wife to Universal Studios.  The children were ages 12, 5, 6 and a 1 year old infant.  We had a great time, but I have to tell you, I had to keep reminding myself, “It wasn’t about me” and what I wanted to do, or more importantly what I wanted them to do. I wanted to hit all the major rides, and  I wanted to take the kids on all the rollercoasters they were tall enough to go on.  The problem was they didn’t.  There was a time in my life when it would have been all about me.  I’d be frustrated, wouldn’t understand, be miserable, and as a result create an environment where others would be miserable – and there we’d be, spending hundreds of dollars and having no fun because Uncle Anthony wanted to make it about him.  Instead, because there was no long line to wait on, we rode the tea cup ride several times and had a blast, and I have never seen kids laugh so hard and have so much fun.  My brother, his wife and I went on several other rides, including Harry Potter and the Hulk, but we did them without the kids and worked a plan. Yup, the day was an extraordinary success.

The same holds true in our relationships.  Read any men’s/women’s magazine about reigniting the intimacy in the bedroom, and in harlequin romance style, with step by step instructions on how to please your partner, they all make it very clear, “it’s never about you”.  Of course relationships are much more than what goes on between the sheets. Why not consider the same approach in the dining room over dinner conversation, or in the car the next time you want to do 80 mph, in the rain, while passing semi’s - and it makes the other just a little nervous. Is it really that important?  As Dr. Phil has made famous with his catch phrase, “Would your rather be right or would you rather be happy?”.

It’s not any different in the board room or on the job.  The truly extraordinary leaders of the world know it’s not about them.  It’s either about a.) The mission, b.) The vision, or c.) The people.  That’s not to say they aren’t concerned about getting ahead or being successful.  They aren’t martyrs, and they don’t let people walk all over them.  They know their success doesn’t happen in a vacuum, that others are involved and they don’t need to walk on others to succeed.  Nor do they compromise the mission of the organization for personal gain.  The extraordinary leader recognizes and appreciates those who have been a part of their success.  Their success is often the results of helping others get what they want; helping others to succeed. 
Too often I have seen people who have been held back by supervisors and leaders who, being selfish didn’t want to let them go because “they were so valuable to the team”.  Bull****, they were selfish, greedy, lazy individuals, who were more interested in looking good themselves than in helping someone else succeed or be willing to help others grow.

I had an audience member share a story with me about a time when he was a frontline supervisor for a team that was responsible for washing the outside of large air force aircraft.  It was an entry level position, one where you could get your foot in the door working for the US government.  Trust me; it is a nasty, dirty, thankless job, worthy of Mike Rowe and TV’s “Dirty Jobs”.  This audience member/supervisor made it clear it wasn’t about him, or what made his life easy.  What his job was about was to promote out of his department, not the stereotypical troublemaker, but his best, hardworking employees.  As a leader he was extraordinary and continued to advance in his career as well.

If you are looking for extraordinary success in your life, don’t make it about you.
1.)   Know your mission.  No matter where you are in life or the organization, what is it you are responsible for?  A partner in a relationship?  A parent raising a child?  A front line employee, or the CEO of the organization?
2.)   Have a vision.  What is your purpose in life?  How does it align with the vision of your partner?  Your organization?
3.)   Know what’s important to the people who are important to you.  Zig Zigler once said, “You can have everything in life you want, if you will just help enough other people get what they want.”
4.)   Clarify your values.  If you neglect to ensure congruency of your actions with your values, you will find yourself making shortsighted decisions and choices that will negatively influence your success.
5.)   Avoid being the smartest person in the roomSuccess Rule followers know when to speak up and when to act on their initiatives.  Don’t squander your opportunities by showing off.  Let your cool demeanor speak up for you.  Instead learn to inspire others.
6.)   Learn to delegate. Sure you might be able do it faster, and probably better, after all, if you want it done right, you have to do it yourself.  Well, it’s not about you. Help others to grow, to learn, to experience success…and failure.
7.)   Success is about relationships.  The relationships with your spouse, you children, your family, your customers, your co-workers, your boss, your god.  Extraordinary success comes when you realize - it’s not about you.  Be extraordinary!
Extraordinary Leaders Have Extraordinary Character,
With Extraordinary Character, They Are Not Afraid.!

Be Extraordinary





President & CEO
Leader Development Institute

www.LDiWorld.com

Tuesday, March 11, 2014

SUCCESS RULE # 53 – Show Favoritism

This success rule is one that will make you scratch your head at the thought of it.  But, that's OK...these rules are designed to make you think.  To access all of the Rules for Your Success and sign up for the FREE newsletter, click here.

Success Rule # 53 – Show Favoritism

Let’s face it you probably already do.  Research has shown it is human nature for us to do so.  Mothers favor an oldest son, fathers their youngest daughter, in the workplace we tend to show favor toward people we like and/or who are like us.  In the bible, Proverbs 14:35 Kings favor those who are competent and discipline those who fail them.  Heck, when I applied for a GSA government contract I was asked who my most favored clients were and that I must give the same pricing to the government.  Yet favoritism is a topic that isn't formally discussed except perhaps around the water cooler, and when it is, the information out there tends to suggest it’s a bad thing.  To be clear, it can be.  It’s a fine line.  When we recognize others at the office, some will call it favoritism.  Some will consider favoritism discrimination.  Is there a difference?  Absolutely!

So how do I define favoritism?  First we must understand that we already don’t treat everyone the same, nor should we.  You see, I’m not a supporter of communism.  High performers should be recognized.  Behavioral or performance issues must be addressed.  And a single leadership style doesn't work for everyone.  If there is a critical project that requires a lot of cooperation and coordination, and cannot afford to fail, who would you assign it to?  Someone you feel confident will succeed?  Or the individual who is obnoxious and seemingly alienates co-workers and customers alike?  Do you award a cash bonus to the employee whose productivity is below the standard?  I say favor your top performers.  Favor your go getters.  Favor those who have the mission and entire team in their best interest.  Be for warned, there are going to be those who don’t understand the rules and will complain.  That’s good, it simply suggests they want to be a part of the inner circle and are letting you know.  However…whatever you do, don’t “take care” of them.  Be careful not to just give them what they want because they complained.  In other words don’t placate them.  Instead “care about” them.  Care enough to let them know what it takes to achieve favored status; trust, integrity, reliability, be proactive, practice excellence in all they do and exercise service to the mission and the team.  Coach them.  Encourage them.  Publicly recognize their successes.

Research has shown favoritism, as I've defined it here, has been successful when relationships are reciprocal and cooperative, performance is high and interest is in the team and the mission.  As a result there is less turnover, reviews are more positive, high promotion rates, greater organizational commitment, more desired work assignments and overall – better attitudes.  Your goal then should be to strive to bring everyone into your inner circle. 

Here are some tips on how to do it successfully.

1.   Be outcome focused versus playing to your emotions.  Keep it professional, not personal.
2.   Ensure assignments, promotions, recognition, perks and pay are based strictly upon objective performance measures.
3.   Show equal opportunity for favoritism.  Treat everyone fairly, if not necessarily the same.  Articulate clearly what it takes.
4.   Be mindful of what you are doing–think back to before you were a supervisor, or in a leadership position, and evaluate whether you might feel a particular action based on your decision
5.   When showing favoritism, don’t flaunt it.
6.   Create an environment where any employee feels comfortable discussing a perceived injustice
7.   Be transparent—it contributes to a culture of trust, which can sooth ruffled feathers before hurt feelings can fester and turn a situation far more sour
8.   Manage negative preferential perceptions proactively—it’s much easier to nip the mis-perception in the bud up front, than it is to “put out the fire” once it’s raging
9.   If at all possible, avoid family relationships within the workplace.  If this isn't possible, apply the highest performance standard possible.  Remember that why you are showing favoritism in the first place.

In closing I must point out what favoritism, again as I define it, is NOT.  It is not based on your emotions or feelings (who you like, or don’t like).  It is not the, ‘”Good ‘ol boy network”.  Favoritism is not about race, color, nationality, religion, gender or sexual orientation.  It is not about who your buddy, pal, girl friend or BFF is.  It is not about the neighborhood you grew up in, or the school you went to.  And it is definitely not nepotism.  Now – it doesn't mean these individuals can’t be favored, just be sure you are following the rules for success.  As far as the kids - love ‘em all the same.

Do you have an experience with the perception of favoritism that adds to the discussion? Post a comment on our Facebook page so we can all benefit from the lessons learned.

Be Extraordinary!  You’re my favorite!




Anthony Tormey
Founder & CEO
Leader Development Institute
www.LdiWorld.com